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Nerdio Manager for MSP Unofficial Best Practices Guide

tonycaidotcom edited this page Jun 9, 2023 · 7 revisions

Welcome to the Nerdio Manager for MSP - Un-official Best Practices Guide. I will take you through step by step through setting up an AVD environment using Nerdio Manager for MSP and at each step, I will show you all the options to consider.

Getting Started: Initial Setup After Install

Whitelabel Nerdio Manager

Select your company colors and upload your logo, change your application name. image

Add Global FSLogix Profiles Storage

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Global FSLogix Profiles

These are the options I use for a problem free FSLogix configuration (VM DC and AADDS Only)

"DeleteLocalProfileWhenVHDShouldApply"=dword:1

"PreventLoginWithFailure"=dword:1

"PreventLoginWithTempProfile"=dword:1

"VolumeType"=string:"vhdx"

"FlipFlopProfileDirectoryName"=dword:1

"SizeinMBs"=dword:30000

"IsDynamic"=dword:1

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These options are for Azure AD Join and using Azure Files Premium

"DeleteLocalProfileWhenVHDShouldApply"=dword:1

"PreventLoginWithFailure"=dword:1

"PreventLoginWithTempProfile"=dword:1

"VolumeType"=string:"vhdx"

"FlipFlopProfileDirectoryName"=dword:1

"AccessNetworkAsComputerObject"=dword:1

"SizeinMBs"=dword:30000

"IsDynamic"=dword:1

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Redirections

Excludes Microsoft Teams cache from roaming with FSLogix reduces profile bloat and improves performance.

<?xml version="1.0" encoding="UTF-8"?><FrxProfileFolderRedirection> <Excludes> <Exclude Copy="0">AppData\Local\SquirrelTemp</Exclude> <Exclude Copy="0">AppData\Local\Microsoft\Teams\Current\Locales</Exclude> <Exclude Copy="0">AppData\Local\Microsoft\Teams\Packages\SquirrelTemp</Exclude> <Exclude Copy="0">AppData\Local\Microsoft\Teams\current\resources\locales</Exclude> <Exclude Copy="0">AppData\Local\Microsoft\Teams\Current\Locales</Exclude> <Exclude Copy="0">AppData\Roaming\Microsoft\Teams\Service Worker\CacheStorage</Exclude> <Exclude Copy="0">AppData\Roaming\Microsoft\Teams\Application Cache</Exclude> <Exclude Copy="0">AppData\Roaming\Microsoft\Teams\Cache</Exclude> <Exclude Copy="0">AppData\Roaming\Microsoft Teams\Logs</Exclude> <Exclude Copy="0">AppData\Roaming\Microsoft\Teams\media-stack</Exclude> </Excludes> </FrxProfileFolderRedirection>

Adding Global Views

Global Views are a great way to see status of things across multiple customers in a single dashboard. For example, you can create a view that looks only at failed backups across all your customers or have another view that looks at non-compliant Intune devices.

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Enabling Notifications

Notifications allows the MSP to create conditions for when if met, an email can get sent out to a support email address to automatically open a ticket.

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