Why

Special requests are currently managed separately from BellBooks causing unnecessary complexity.

As a: Special requests manager / Volunteer
I want: To easily see, track, manage special requests within BellBooks
So that I don't have to waste time and energy coordinating across multiple systems.

As a: Volunteer (general)
I want: To submit special requests through BellBooks
So that: I don't need to fill out a paper form and
So that: There's no confusion about the process.

Acceptance Criteria

Users are able to:

• Log special requests
• See active special requests
• See fulfilled special requests
• Edit special requests

Notes: