Can't use preset_mode on E30?

[jenfil82]

Hello,

I got issues calling the service to set the thermostat to away, here is the service I'm trying to call:

service: climate.set_preset_mode
target: {entity_id: ba2a3b596c48f5aefe065e419a59cc4c}
data: {preset_mode: away}

And I get this as answer:
Failed to call service climate.set_preset_mode. Entity climate.icomfort_e30_01fd13_thermostat does not support this service.

I am trying to put this in an automation that sets the thermostat to away when I leave the house, like this:
device_id: d08b8c0c51496aff3f4abfc613437510
domain: climate
entity_id: ba2a3b596c48f5aefe065e419a59cc4c
type: set_preset_mode
preset_mode: away

Any idea what I'm doing wrong?

[PeteRager]

Please look at the example of how to set the preset mode in the home assistant documentation.

https://www.home-assistant.io/integrations/climate/

Use the entity id, instead of device ids.

If that doesn't work take a look at the climate entity in developer tools / states. There is an attribute called zoneEnabled if that is false that would prevent that service call from being available. Post a screen shot of those attributes.

[jenfil82]

Thanks Pete, appreciate the quick reply! In the test service call, I did try it on the entity directly. I've checked attributes, and I am missing the zoneenabled one :(

[PeteRager]

Please provide a complete list of the attributes and values. Best way is to copy the text and the paste as a code block. Use the slash icon on the leftmost of the GitHub text editor to insert a code block.

Do the same with your automation YAML and the complete error reported in the home-assistant.log file.

Finally, in the integration panel download and attach the diagnostics.

[jenfil82]

Here are the attributes and values:

hvac_modes:
  - "off"
  - heat
  - cool
  - heat_cool
min_temp: 15.5
max_temp: 37
current_temperature: 23
temperature: 25
target_temp_high: null
target_temp_low: null
current_humidity: 46
hvac_action: idle
friendly_name: iComfort E30 01fd13 Thermostat
supported_features: 387

Here is my automation YAML:

alias: AC off when leaving home
description: ""
trigger:
  - platform: state
    entity_id: device_tracker.karen_s22
    to: not_home
  - platform: state
    entity_id: device_tracker.zflip5
    to: not_home
condition:
  - condition: state
    entity_id: device_tracker.karen_s22
    state: not_home
  - condition: state
    entity_id: device_tracker.zflip5
    state: not_home
action:
  - service: climate.turn_off
    metadata: {}
    data: {}
    target:
      entity_id:
        - climate.guest
        - climate.bedroom
        - climate.office
    enabled: false
  - service: light.turn_off
    metadata: {}
    data: {}
    target:
      floor_id:
        - basement
        - groundfloor
        - outside
        - upstairs
    enabled: false
  - service: media_player.turn_off
    metadata: {}
    data: {}
    target:
      entity_id:
        - media_player.shield_2
        - media_player.xbr_75x850d_2
        - media_player.home_theater
    enabled: false
  - service: climate.set_preset_mode
    target:
      entity_id: climate.icomfort_e30_01fd13_thermostat
    data:
      preset_mode: away
mode: single

The error log:

Executed: June 10, 2024 at 14:05:53
Error: Entity climate.icomfort_e30_01fd13_thermostat does not support this service.
Result:

params:
domain: climate
service: set_preset_mode
service_data:
preset_mode: away
entity_id:
- climate.icomfort_e30_01fd13_thermostat
target:
entity_id:
- climate.icomfort_e30_01fd13_thermostat
running_script: false

The lines from home-assistant.log:

2024-06-10 14:05:53.636 ERROR (MainThread) [homeassistant.components.automation.ac_off_when_leaving_home] AC off when leaving home: Error executing script. Error for call_service at pos 4: Entity climate.icomfort_e30_01fd13_thermostat does not support this service.
2024-06-10 14:05:53.637 ERROR (MainThread) [homeassistant.components.automation.ac_off_when_leaving_home] Error while executing automation automation.ac_off_when_leaving_home: Entity climate.icomfort_e30_01fd13_thermostat does not support this service.

And finally, the diagnostic log:
homekit_controller-e5a839b19b3a0e9ed12fd16c936be64b-iComfort E30 01fd13-d08b8c0c51496aff3f4abfc613437510.json

[PeteRager]

Thank you. I see what is going on now.

You have the E30 integrated using HomeKit, that interface has very limited capability and does not support things like preset modes or fan control. That communication path does not use this custom integration. This climate entity is from HomeKit.

It does look like you have the Lennox integration installed. Have you tried to configure it?

[jenfil82]

Ha good catch, yeah I had the Lennox integration configured but it was showing only 4 sensors. Got rid of the HomeKit integration, reloaded the Lennox integration and everything looks waaaay better!
Thanks so much!