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Unable to find my username in DOK search. #27

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ChaosChrno opened this issue May 27, 2021 · 7 comments
Open

Unable to find my username in DOK search. #27

ChaosChrno opened this issue May 27, 2021 · 7 comments
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dok-bug A bug with Decks of KeyForge

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@ChaosChrno
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This is not for reporting problems with the SAS or AERC rating of cards / decks! Use the Card change report template for that.


Describe the bug
Both another user and myself (using incognito mode) were unable to find my username (ChaosChrno) in the User search on DOK. The user was going to write a review for a recent sale but wasn't able to see my username for the purchase. The user had said they sent messages through DOK prior to emailing me but I didn't receive them either.

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior
I expected my username to show up on searches. I'm not sure if any other function related to my account is affected as I have never made a purchase before.

Screenshots
Attached.
DOK issue messages
DOK issue
DOK issue
DOK issue messages

Desktop (please complete the following information):

  • OS: Windows 10 Home 64 bit
  • Browser: Chrome
  • Version 90.0.4430.212 (Official Build) (64-bit)

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context
Nothing else. Thanks for your attention on this matter!

@ChaosChrno ChaosChrno added the dok-bug A bug with Decks of KeyForge label May 27, 2021
@ChaosChrno
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Update!

I changed the setting to "Let anyone see my decks and user stats" and that fixed the search issue after a few minutes. I sent the bug report prior to it taking effect. But I'm not sure if the messaging is a separate issue that would be impacted by that setting.

@Novalaina
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Yeah, that's definitely why they couldn't find you. (Note you can share your profile for them to leave reviews from the my DoK page. There is a link there.)

The messages thing is weird though and unrelated. I'd need more info from them about how to troubleshoot that, like what page they sent the message from, did it show in their sent messages, etc.

@ChaosChrno
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ChaosChrno commented May 27, 2021 via email

@day2424
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day2424 commented May 28, 2021

Yeah, that's definitely why they couldn't find you. (Note you can share your profile for them to leave reviews from the my DoK page. There is a link there.)

The messages thing is weird though and unrelated. I'd need more info from them about how to troubleshoot that, like what page they sent the message from, did it show in their sent messages, etc.

the only proof I can provide that I sent a message in DOK about purchasing the deck is a screenshot from my email. I’m new to GitHub, any idea how I post the picture here?

@day2424
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day2424 commented May 28, 2021

Uploading 7F1511C6-9AA7-4714-B4B3-9E00DE74CB28.png…

@day2424
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day2424 commented May 28, 2021

Figured it out

@ChaosChrno
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Thanks day2424, I can't actually see the image, but maybe it's still uploading?

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