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[NO QA] Update Expense-Types.md #57791

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49 changes: 49 additions & 0 deletions docs/articles/expensify-classic/expenses/Expense-Types.md
Original file line number Diff line number Diff line change
Expand Up @@ -37,6 +37,49 @@ Expenses billed to a client or vendor. Any expense—reimbursable or non-reimbur

---

# Deleting Expenses

Expensify does not permanently delete expenses in open accounts to prevent lost funds or reconciliation issues. Instead, expenses are **soft deleted**, meaning they are moved to a **Deleted** folder. This ensures that:

- Accidental deletions can be easily reversed.
- No financial data is permanently lost within an active Expensify account.
- Users maintain better control over expense records.

## Recovering Deleted Expenses

If you need to restore a deleted expense:

1. Navigate to **Expenses** in your Expensify account.
2. Click the **Filters** icon and select **Deleted** to view all soft-deleted expenses.
3. Locate the expense you want to recover.
4. Click **Restore** to move the expense back to its original state.

## Managing Deleted Expenses

- **Deleted expenses remain in the system** for reference, ensuring no financial data is lost.
- **Expenses can be restored at any time** unless permanently removed by an admin.
- If an expense is deleted in error, you can restore it using the steps above.

---

# Filtering Expenses

Use filters to narrow down the data:
1. Click the **Expenses** tab.
2. Adjust the filters at the top of the page:
- **Date Range** – Select a specific time frame.
- **Merchant Name** – Find expenses from a particular vendor (partial searches work).
- **Workspace** – View expenses for a specific Group or Individual Workspace.
- **Categories** – Filter by category to refine your search.
- **Tags** – Locate expenses based on assigned tags.
- **Submitters** – Find expenses by employee or vendor.
- **Personal Expenses** – Show expenses that have not yet been added to a report.
- **Open, Processing, Approved, Reimbursed, Closed** – View expenses at different reporting stages.

**Note:** Some filters adjust dynamically based on your current selections. If results aren’t as expected, click **Reset** to clear all filters.

---

# FAQ

## What’s the difference between an expense, a receipt, and a report attachment?
Expand All @@ -50,3 +93,9 @@ Credits appear as **negative expenses** (e.g., -$1.00). They offset the total re
For example:
- A report with **$400** and **$500** reimbursable expenses shows a total of **$900**.
- A report with **-$400** and **$500** expenses results in a **$100** total.

## Can I permanently delete a cash expense?
Permanently deleting cash expenses is restricted to ensure accurate financial records. It is possible to delete company card expenses, as long as the expenses have not been submitted, by un-assigning the employee's card at the domain level.

## How do I find my deleted expenses?
Use the **Filters** option in the **Expenses** tab and select **Deleted** to view all soft-deleted expenses.
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