[Bug]: delete action failed - cannot delete or move a file

[maximelehericy]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

I cannot delete a file I recently created on c.nc.c

Steps to reproduce

1. go to your documents
2. create a file
3. click on delete file
4. file stays, and error popup shows delete action failed

Expected behavior

File should get deleted

Installation method

None

Nextcloud Server version

29

Operating system

None

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

No response

[maximelehericy]

cannot move either (could not move )...

[sorbaugh]

cannot move either (could not move )...

Thanks for reporting, adjusted title!

[maximelehericy]

hmmm, I am noticing that after a refresh, the action is taken into account.
A similar behavior can be observed there: #44637

EDIT: another different behavior: when clicking delete the file, nothing happens. Nothing. Upon refresh, an error pop up shortly before page reloads

Once page reloaded, files are still present.

[maximelehericy]

another bug I have when trying to delete several files at once:

An endless task. In that case, at the end and after a refresh, Files are not deleted.
Upon refresh, an error message shortly shows up before page reloads.

[Pytal]

Does not reproduce locally but does on c.nc 🤔

MOVE returns a 423 Locked and DELETE never returns, but have no knowledge on file locking

Maybe you'd have a better idea here @juliushaertl ?

Edit: After waiting for a few minutes it seems the files are eventually deleted so something seems to be slowing down the process on the server

[alperozturk96]

I have same problem in Android app. I think it's a backend bug.

How to Reproduce

1. Try to delete a media file in Preview
2. UNHANDLED_HTTP_CODE | 423 will be trowed by backend
3. Try the same operation again a couple of times, then the file will be deleted.

[artonge]

I remember @come-nc having a similar issue in Cypress, the issue was that the file was locked during the preview generation, so deleting it failed if the request was made right after its creation. Maybe waiting for the preview request to be done would help.

[Pytal]

Seems fixed on c.nc, closing

[AngryWarrior]

I have the exact same annoying issue with one file which is a backup of a wordpress .wp-config file our Ubuntu server where we have installed Nextcloud:

I have checked the server file permissions and they check out. Nothing incorrect in the file setting.
I tired to go directly into the data folder were Nextcloud stores the file and delete/rename/ move.

None of the actions works.
Nextcloud refuses to do anything and just display the error message.

[come-nc]

@AngryWarrior Maybe look into occ info:file and occ files:delete and see if that helps or brings information.

[AllirWasTaken]

Same issue, every time i try to delete files that appear when you create new account some of them is not possible to be deleted or touched/renamed