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App stops working on NC26 #37

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marxlaml opened this issue May 19, 2023 · 11 comments
Open

App stops working on NC26 #37

marxlaml opened this issue May 19, 2023 · 11 comments
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bug Something isn't working

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@marxlaml
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Many reviews on the Apple App Store have reported the app not working on NC26, I have the very same issue.
I can authorize to the NC server, but from that point onward I cannot open any note.
The single exception is when the "Offline Mode" is enabled, which defeats the purpose of the app.

Is this known? And if not what can I do to investigate this further?

@jasondaigo
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Never tested before NC26 but I can confirm it doesn’t work right now. After login only error message
IMG_3508
IMG_3509

@gdureuil
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Not working on NC26 too. Same error as in screenshots.

@marxlaml
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I looked a bit further into this:

  • When I try to open a note on the iOS app nothing happens (not even an error message)
  • Instead I get an error on my Nextcloud server saying "Editor text is unknown"
  • This error comes from the DirectEditing Manager
  • The exception is thrown when an editorId is not found in the list of editors
  • The list of editors is empty when called

Also:

  • When I test this using the Android app it works flawlessly
  • The Android app does not even call that function, which is making me think some kind of workflow is outdated in the iOS app

P.S.: Is this app even mantained anymore? The last commit is 2 months old and the negative reviews on the AppStore are not stopping because of issues such as this one (and apparently more issues which are similar in nature)

@juliusknorr
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cc @marinofaggiana This seems to be an issue when the text app is not enabled or available for direct editing, which should be indicated in the capabilities.

@juliusknorr juliusknorr added the bug Something isn't working label May 26, 2023
@marinofaggiana
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@juliushaertl

var supportsFileId: Bool = false

@juliusknorr
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Are capabilities refetched somehow? Could it be that the old ones are still stored?

@marinofaggiana
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No, every time read the capabilities ...

@marinofaggiana
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#42

@juliusknorr
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Question to the reporters, are you using server side encryption with or without a master key?

(ref nextcloud/text#3762 (comment))

@marxlaml
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No server side encryption here (and obviously therefore no master key)

@jasondaigo
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jasondaigo commented Jul 21, 2023

Was this supposed to be addressed in any way by todays update ? I installed the update but the error remains.
im not using encryption either

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