Suddenly no new message notifications

[surentharp]

Hi,

Description of my issue:
I am experiencing the below issue for the past 10 hours now, before that it was working perfect.

Only If I keep the app open, the message notifications are getting delivered, or else the message notifications are not getting delivered.

The Monal version I use:

Version 4.8 (648)

Additional information:

We are using Openfire server at the backend. The logs are displaying that the push notifications were delivered, I hope this may help you for your analysis.

org.igniterealtime.openfire.plugins.pushnotification.PushInterceptor - Delivered a notification for user 'user' to node 'Y4T5CR8B-0763-4517-D456-R356R303BWER' on service 'ios13push.monal.im'

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[ X] I have cross-check this overview https://github.com/anurodhp/Monal/issues/322 as well es filtered for regarding labels https://github.com/anurodhp/Monal/labels

[FriedrichAltheide]

Workaround for now: Go to settings - accounts - click reconnect all

@tmolitor-stud-tu and I are aware of the bug and still investigating

[surentharp]

Hi @FriedrichAltheide,

It started working again, I can able to receive message notifications now. Thank you guys for rectifying and making it work again.

[anurodhp]

there was a problem with the push server and i restarted it. @tmolitor-stud-tu is looking at it so we can fix the bug

[surentharp]

Thank you @anurodhp for rectifying the problem