Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Improve the report an issue email, it needs to be more helpful #1344

Open
teeceeas opened this issue Feb 5, 2025 · 0 comments
Open

Improve the report an issue email, it needs to be more helpful #1344

teeceeas opened this issue Feb 5, 2025 · 0 comments
Assignees

Comments

@teeceeas
Copy link

teeceeas commented Feb 5, 2025

Based on the feedback from the last research the email sent to contacts is not clear enough for them to act upon. We need to improve the draft.

From Phil Hall:
There's not enough information in here for me to act on. I don't know which link is supposedly broken. It then leaves contacts having to chase anyone who makes a report to find out exactly what the problem is. It would help if there were some instructions asking people to make their reports clear and specific.

Image

Image

Image

@github-project-automation github-project-automation bot moved this to Todo 📝 in Data Catalogue Feb 5, 2025
@joe-horton-moj joe-horton-moj self-assigned this Feb 7, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
Status: Todo 📝
Development

No branches or pull requests

2 participants