Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Add contextual information to agent's ticket view #2170

Open
ankush opened this issue Feb 7, 2025 · 0 comments
Open

Add contextual information to agent's ticket view #2170

ankush opened this issue Feb 7, 2025 · 0 comments
Labels

Comments

@ankush
Copy link
Member

ankush commented Feb 7, 2025

Some ideas:

  • Customer's age
  • Current open ticket
  • Recent close/replied/resolved tickets
  • Split/merge with recent tickets.
  • Recent feedback
@ankush ankush added the feature label Feb 7, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

1 participant