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BUG: The blocked label doesn't appear on the case header after adding a deadline to a case, user must refresh. #10515

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ttlenard opened this issue Oct 3, 2024 · 1 comment
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bug Something isn't working Low Severity

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@ttlenard
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ttlenard commented Oct 3, 2024

Describe the Bug
A clear and concise description of what the bug is.
If a Court user adds a deadline to a case, the blocked label doesn't appear right away in the case header. The user must refresh the page in order to see the "Blocked" label display.

As a comparison, if a user removes a deadline from the case, the blocked label disappears right away, no refreshing the page is needed.

Business Impact/Reason for Severity
low

In which environment did you see this bug?
Test

Who were you logged in as?
Case Services Supervisor or any user that can add deadlines to a case

What were you doing when you discovered this bug? (Using the application, demoing, smoke tests, testing other functionality, etc.)
Testing other functionality

To Reproduce
Steps to reproduce the behavior:

  1. Log in as a Case Services Supervisor
  2. Navigate to a case that does not have any tracked items or a manual block (it's not already blocked)
  3. Click on the Create menu
  4. Select Deadline
  5. Add in a deadline
  6. Click Save
  7. Review the Case header. There isn't a blocked label displayed.
  8. Refresh the page
  9. When the page reloads, the blocked label will be present.
  10. Delete the deadline
  11. Notice that when the deadline is deleted, the blocked label disappears right away, no refreshing needed.

Expected Behavior
A clear and concise description of what you expected to happen.
When a deadline is added to the case, the blocked label should be displayed for the user, and they shouldn't have to refresh the screen to see it.

Actual Behavior
A clear and concise description of what actually happened.
The only way to see the blocked label in the case header after adding a deadline on a case is if you refresh the page

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Cause of Bug, If Known

Process for Logging a Bug:

  • Complete the above information
  • Add a severity tag (Critical, High Severity, Medium Severity or Low Severity). See below for priority definition.

Severity Definition:

  • Critical Defect
    Blocks entire system's or module’s functionality
    No workarounds available
    Testing cannot proceed further without bug being fixed.

  • High-severity Defect
    Affects key functionality of an application
    There's a workaround, but not obvious or easy
    App behaves in a way that is strongly different from the one stated in the requirements

  • Medium-severity Defect
    A minor function does not behave in a way stated in the requirements.
    Workaround is available and easy

  • Low-severity Defect
    Mostly related to an application’s UI
    Doesn't need a workaround, because it doesn't impact functionality

Definition of Ready for Bugs(Created 10-4-21)

Definition used: A failure or flaw in the system which produces an incorrect or undesired result that deviates from the expected result or behavior. (Note: Expected results are use cases that have been documented in past user stories as acceptance criteria and test cases, and do not include strange behavior unrelated to use cases.)

The following criteria must be met in order for the development team to begin work on the bug.

The bug must:

  • Be focused on solving a user problem
  • Contain data for all fields in the bug template, so the team can pick it up and begin working immediately

Process: If the unexpected results are new use cases that have been identified, but not yet built, new acceptance criteria and test cases should be captured in a new user story and prioritized by the product owner.

If the Court is not able to reproduce the bug, add the “Unable to reproduce” tag. This will provide visibility into the type of support that may be needed by the Court. In the event that the Court cannot reproduce the bug, the Court will work with Flexion to communicate what type of troubleshooting help may be needed.

Definition of Done (Updated 4-14-21)

Product Owner

  • Bug fix has been validated in the Court's test environment

Engineering

  • Automated test scripts have been written
  • Field level and page level validation errors (front-end and server-side) integrated and functioning
  • Verify that language for docket record for internal users and external users is identical
  • New screens have been added to pa11y scripts
  • All new functionality verified to work with keyboard and macOS voiceover https://www.apple.com/voiceover/info/guide/_1124.html
  • READMEs, other appropriate docs and swagger/APIs fully updated
  • UI should be touch optimized and responsive for external only (functions on supported mobile devices and optimized for screen sizes as required)
  • Interactors should validate entities before calling persistence methods
  • Code refactored for clarity and to remove any known technical debt
  • Deployed to the Court's test environment if prod-like data is required. Otherwise, deployed to any experimental environment for review.
@Mwindo
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Mwindo commented Feb 18, 2025

Addressed in #10598

@ttlenard ttlenard moved this from Review to Court Engineering in US Tax Court Board Feb 18, 2025
@jimlerza jimlerza moved this from Court Engineering to Ready for Prod Deployment in US Tax Court Board Feb 20, 2025
@jimlerza jimlerza moved this from Ready for Prod Deployment to Closed in US Tax Court Board Feb 24, 2025
@jimlerza jimlerza closed this as completed by moving to Closed in US Tax Court Board Feb 24, 2025
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Labels
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