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BUG: Scanning error modal displays after selecting scanner and attempting to scan #10431

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ttlenard opened this issue Jul 26, 2024 · 0 comments
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@ttlenard
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Describe the Bug
A clear and concise description of what the bug is.

This bug is related to #10403. Rather than fixing it in #10403, we've decided to separate this issue into it's own bug. Here are the details.

1 - Click on Select Scanner
image.png

2 - The Court scanner is the first one in the list. select that:
image.png

3 - Click on the Start Scan button, notice that the scannerSourceIndex says 1. This is the incorrect index, it should be 0.
image.png

4 - because the index is incorrect, it results in an error message:
image.png

5 - the way to fix this is to select an different scanner first, and then select the one that you want. This will correct the Index number to 0, and scanning will be able to happen. I believe the "fix" for this bug only addressed the UI, and didn't fix the back end data associated with the scanner Index.

Business Impact/Reason for Severity

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Who were you logged in as?

What were you doing when you discovered this bug? (Using the application, demoing, smoke tests, testing other functionality, etc.)

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected Behavior
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Actual Behavior
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Screenshots
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Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Cause of Bug, If Known

Process for Logging a Bug:

  • Complete the above information
  • Add a severity tag (Critical, High Severity, Medium Severity or Low Severity). See below for priority definition.

Severity Definition:

  • Critical Defect
    Blocks entire system's or module’s functionality
    No workarounds available
    Testing cannot proceed further without bug being fixed.

  • High-severity Defect
    Affects key functionality of an application
    There's a workaround, but not obvious or easy
    App behaves in a way that is strongly different from the one stated in the requirements

  • Medium-severity Defect
    A minor function does not behave in a way stated in the requirements.
    Workaround is available and easy

  • Low-severity Defect
    Mostly related to an application’s UI
    Doesn't need a workaround, because it doesn't impact functionality

Definition of Ready for Bugs(Created 10-4-21)

Definition used: A failure or flaw in the system which produces an incorrect or undesired result that deviates from the expected result or behavior. (Note: Expected results are use cases that have been documented in past user stories as acceptance criteria and test cases, and do not include strange behavior unrelated to use cases.)

The following criteria must be met in order for the development team to begin work on the bug.

The bug must:

  • Be focused on solving a user problem
  • Contain data for all fields in the bug template, so the team can pick it up and begin working immediately

Process: If the unexpected results are new use cases that have been identified, but not yet built, new acceptance criteria and test cases should be captured in a new user story and prioritized by the product owner.

If the Court is not able to reproduce the bug, add the “Unable to reproduce” tag. This will provide visibility into the type of support that may be needed by the Court. In the event that the Court cannot reproduce the bug, the Court will work with Flexion to communicate what type of troubleshooting help may be needed.

Definition of Done (Updated 4-14-21)

Product Owner

  • Bug fix has been validated in the Court's test environment

Engineering

  • Automated test scripts have been written
  • Field level and page level validation errors (front-end and server-side) integrated and functioning
  • Verify that language for docket record for internal users and external users is identical
  • New screens have been added to pa11y scripts
  • All new functionality verified to work with keyboard and macOS voiceover https://www.apple.com/voiceover/info/guide/_1124.html
  • READMEs, other appropriate docs and swagger/APIs fully updated
  • UI should be touch optimized and responsive for external only (functions on supported mobile devices and optimized for screen sizes as required)
  • Interactors should validate entities before calling persistence methods
  • Code refactored for clarity and to remove any known technical debt
  • Deployed to the Court's test environment if prod-like data is required. Otherwise, deployed to any experimental environment for review.
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Labels
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