Update issue templates / issue template chooser (#8890)

Author: jennifer-shehane

.github/ISSUE_TEMPLATE.md

@@ -1,25 +1,24 @@
 ---
-name: "\U0001F41B Bug report"
-about: Create a report to help us improve
+name: "🐛 Bug report"
+about: Report a bug found while using Cypress
 title: ''
-labels: ''
+labels: 'type: bug'
 assignees: ''
-
 ---
 
-<!-- Is this a question? Questions WILL BE CLOSED. Ask in our chat https://on.cypress.io/chat  -->
+<!-- Use the template below to report a bug. Fill in as much info as possible. As an open source project with a small maintainer team, it may take some time for your issue to be addressed. Please be patient and we will respond as soon as we can. -->
 
 ### Current behavior
-<!-- A description including screenshots, stack traces, DEBUG logs, etc -->
+<!-- A description including screenshots, stack traces, DEBUG logs, etc. See our Troubleshooting Guide: https://on.cypress.io/troubleshooting-->
 
 ### Desired behavior
-<!-- A clear description of what you want to happen -->
+<!-- Remember, we are not familiar with the application you're testing, so please provide a clear description of what should happen. -->
 
 ### Test code to reproduce
-<!-- If we cannot fully run the tests as provided the issue WILL BE CLOSED -->
-<!-- Issues without a reproducible example WILL BE CLOSED -->
+<!-- Provide test code that we can copy, paste, and run on our machine to see the issue. -->
 
-<!-- You can fork https://github.com/cypress-io/cypress-test-tiny repo, set up a failing test, then link to your fork -->
+<!-- You could also provide a repo that we can clone and run. You can fork https://github.com/cypress-io/cypress-test-tiny repo, set up a failing test, then link to your fork. -->
 
 ### Versions
-<!-- Cypress, operating system, browser -->
+
+<!-- Cypress version, last known working Cypress version (if applicable), Browser and version, Operating System, CI Provider, etc -->

.github/ISSUE_TEMPLATE/bug-report.md

@@ -0,0 +1,11 @@
+contact_links:
+  - name: 🤔 Questions and Help
+    url: https://www.cypress.io/support
+    about: This issue tracker is not for support questions. Please refer to the Cypress community's support.
+  - name: 📊 Cypress Dashboard Feature
+    url: https://portal.productboard.com/cypress-io/1-cypress-dashboard
+    about: This issue tracker is not for requesting Cypress Dashboard. Please express interest here.
+  - name: 📃 Documentation Issue
+    url: https://github.com/cypress-io/cypress-documentation/issues/new
+    about: This issue tracker is not for documentation issues. Please open documentation issues here.
+

.github/ISSUE_TEMPLATE/component-testing.md

@@ -0,0 +1,15 @@
+---
+name: "✨ Feature"
+about: Suggest a feature or enhancement to improve Cypress
+title: ''
+labels: 'type: feature'
+assignees: ''
+---
+
+<!-- Use the template below to request a feature. Please be patient and we will respond as soon as we can. -->
+
+### What would you like?
+<!-- A clear description of the feature or enhancement wanted in Cypress -->
+
+### Why is this needed?
+<!-- Remember, we are not familiar with the application you are testing, so please provide a clear description of why this would be useful to your project. -->

.github/ISSUE_TEMPLATE/config.yml

@@ -1,44 +1,31 @@
-<!-- 
-Thanks for contributing!
-Read our contribution guidelines here: 
-https://github.com/cypress-io/cypress/blob/develop/CONTRIBUTING.md 
+<!-- Thanks for contributing! PLEASE...
+- Read our contributing guidelines: https://github.com/cypress-io/cypress/blob/develop/CONTRIBUTING.md 
+- Read our Code Review Checklist on coding standards and what needs to be done before a PR can be merged: https://github.com/cypress-io/cypress/blob/develop/CONTRIBUTING.md#Code-Review-Checklist
+- Mark this PR as "Draft" if it is not ready for review.
 -->
 
-<!-- Example: "Closes #1234" -->
-
-- Closes <!-- issue number here -->
+- Closes <!-- issue number here. e.g. "Closes #1234" -->
 
 ### User facing changelog
-
-<!--
-Explain the change(s) for every user to read in our changelog.
--->
+<!-- Explain the change(s) for every user to read in our changelog. Examples: https://on.cypress.io/changelog-->
 
 ### Additional details
-
-<!--
-Examples:
+<!-- Examples:
 - Why was this change necessary?
 - What is affected by this change?
 - Any implementation details to explain?
 -->
 
 ### How has the user experience changed?
-
-<!--
-Provide before and after examples of the change.
-Screenshots or GIFs are preferred.
--->
+<!-- Provide before and after examples of the change.
+Screenshots or GIFs are preferred. -->
 
 ### PR Tasks
-
-<!-- 
-These tasks must be completed before a PR is merged.
-Delete tasks if they are not applicable. 
--->
+<!-- These tasks must be completed before a PR is merged.
+Delete tasks if they are not applicable. -->
 
 - [ ] Have tests been added/updated?
-- [ ] Has the original issue been tagged with a release in ZenHub? <!-- (internal team only)-->
+- [ ] Has the original issue or this PR been tagged with a release in ZenHub? <!-- (internal team only)-->
 - [ ] Has a PR for user-facing changes been opened in [`cypress-documentation`](https://github.com/cypress-io/cypress-documentation)? <!-- Link to PR here -->
 - [ ] Have API changes been updated in the [`type definitions`](https://github.com/cypress-io/cypress/blob/develop/cli/types/cypress.d.ts)?
 - [ ] Have new configuration options been added to the [`cypress.schema.json`](https://github.com/cypress-io/cypress/blob/develop/cli/schema/cypress.schema.json)?

.github/ISSUE_TEMPLATE/feature.md

@@ -0,0 +1,7 @@
+# Reporting Security Issues
+
+If you believe you've found a potential security issue in Cypress, we want to ensure the correct members of our team are alerted as soon as possible.
+
+Please see our [Security and Compliance](https://cypress.io/security/) for our security disclosure policy and how to report a vulnerability.
+
+https://cypress.io/security/