Source Zendesk Support: ticket_metrics stream pagination limit

[williamangelo]

Connector Name

source-zendesk-support

Connector Version

0.2.29

What step the error happened?

During the sync

Revelant information

TicketMetrics stream is defined as cursor pagination (#13757) in order to avoid rate limits of the Zendesk API. This behaviour is currently not working as intended, the api calls are still paginated via offset mode.

Syncs that fetch more than 100k records will still reach pagination limits and return Response Text: Pagination limit reached for offset model. According to the Zendesk documentation on cursor pagination the correct parameter for page size is page[size] (instead of the current per_page), omitting this parameter will default to offset pagination.

Relevant log output

No response

Contribute

• Yes, I want to contribute

[lideke]

same issue : #26748

[btkcodedev]

I would like to work on this

[btkcodedev]

Already been solved through #26945
Check comments in #27070 for reference
Please close issue