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Source Zendesk Support: ticket_metrics pagination error #16163

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Wolff-Lucas opened this issue Aug 31, 2022 · 4 comments
Closed

Source Zendesk Support: ticket_metrics pagination error #16163

Wolff-Lucas opened this issue Aug 31, 2022 · 4 comments
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@btkcodedev
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area/connectors Connector related issues community connectors/source/zendesk-support contributor-program PRs submitted through the contributor program. lang/python team/connectors-python type/bug Something isn't working

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@Wolff-Lucas
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Wolff-Lucas commented Aug 31, 2022 •
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Environment

  • Airbyte version: 0.40.2
  • OS Version / Instance: debian 11 bullseye / GCP e2
  • Deployment: Docker
  • Source Connector and version: Zendesk Support 0.2.15
  • Destination Connector and version: BigQuery 1.1.15
  • Step where error happened: Sync job

Current Behavior

I want to sync all the zendesk support tables with incremental + dedup when it's available and full refresh overwrite when it's not.
The first sync is working well.
But during the second the ticket metrics start to sync but the following error occurs :
Response Code: 429, Response Text: Pagination limit reached for offset model

Expected Behavior

Second sync should succeed

Logs

logs-135.txt

Steps to Reproduce

  1. Select all tables with incremental + dedup when it's available
  2. Do a first sync
  3. Launch a second sync
@Wolff-Lucas Wolff-Lucas added needs-triage type/bug Something isn't working labels Aug 31, 2022
@natalyjazzviolin
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Hi @Wolff-Lucas looks like this should have been fixed by #13757 but is breaking. Thank you for reporting!

@natalyjazzviolin natalyjazzviolin changed the title Zendesk support ticket_metrics pagination error 🐛 Source Zendesk support: ticket_metrics pagination error Aug 31, 2022
@marcosmarxm marcosmarxm changed the title 🐛 Source Zendesk support: ticket_metrics pagination error Source Zendesk Support: ticket_metrics pagination error Nov 30, 2022
@btkcodedev btkcodedev mentioned this issue May 23, 2023
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@btkcodedev
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I would like to work on this

@jrolom jrolom mentioned this issue Jun 6, 2023
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@btkcodedev btkcodedev mentioned this issue Jun 6, 2023
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@jrolom jrolom added the contributor-program PRs submitted through the contributor program. label Jun 9, 2023
@btkcodedev
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Already been solved through #26945
Check comments in #27070 for reference
Please close issue

@marcosmarxm
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Solved in #26945

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@btkcodedev btkcodedev

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area/connectors Connector related issues community connectors/source/zendesk-support contributor-program PRs submitted through the contributor program. lang/python team/connectors-python type/bug Something isn't working
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@marcosmarxm @btkcodedev @natalyjazzviolin @Wolff-Lucas @octavia-squidington-iii @jrolom