CRITICAL: [Track expense] Receipt leads to not here page when the scanning fails

[kavimuru]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: 1.4.56-0
Reproducible in staging?: y
Reproducible in production?: n (new feature)
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause interna team
Slack conversation:

Action Performed:

1. Go to staging.new.expensify.com.
2. Go to FAB > Track expense.
3. Create a scan expense with invalid receipt.
4. When the scanning fails, go to the expense details page.
5. Click on the receipt.

Expected Result:

The receipt is rendered without issue.

Actual Result:

Not here page shows up when clicking on the receipt.
Note: To reproduce this bug reliably, please crearte new account

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6423496_1711131415018.20240323_021341.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01c7b85f133e64f453
• Upwork Job ID: 1772330203765047296
• Last Price Increase: 2024-03-25

Issue Owner

Current Issue Owner: @thienlnam

Issue Owner

Current Issue Owner: @thienlnam

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @garrettmknight (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Triggered auto assignment to @johnmlee101 (Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[kavimuru]

@johnmlee101 FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[shubham1206agra]

@thienlnam This might be another BE issue.

[shubham1206agra]

@garrettmknight This can be demoted to NAB as this feature is behind beta.

[garrettmknight]

Flagged in vip-vsb

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01c7b85f133e64f453

[melvin-bot]

Triggered auto assignment to Contributor Plus for review of internal employee PR - @ntdiary (Internal)

[garrettmknight]

@thienlnam is gonna investigate.

[garrettmknight]

@thienlnam any update on this one?

[shubham1206agra]

@garrettmknight Can you retest this?

[thienlnam]

Ah yeah, I was looking into this and I think I fixed this as well when working on the edit tracked expense flow

[melvin-bot]

@garrettmknight @ntdiary @thienlnam this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

@garrettmknight, @ntdiary, @thienlnam Huh... This is 4 days overdue. Who can take care of this?