Added LiveChat support tool.

Author: patcon

_config.yml

@@ -23,6 +23,7 @@ kramdown:
 # Third-party services
 # just leave someone empty to disable it
 disqus_shortname:
+livechat_license: 8491674
 
 # used this for post_excerpt at index_page
 excerpt_separator: <!--description-->

_includes/footer.html

@@ -45,3 +45,17 @@
     </div>
   </div>
 </footer>
+
+{% if site.livechat_license %}
+  <!-- Start of LiveChat (www.livechatinc.com) code -->
+  <script type="text/javascript">
+  window.__lc = window.__lc || {};
+  window.__lc.license = {{ site.livechat_license }};
+  (function() {
+    var lc = document.createElement('script'); lc.type = 'text/javascript'; lc.async = true;
+    lc.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.livechatinc.com/tracking.js';
+    var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(lc, s);
+  })();
+  </script>
+  <!-- End of LiveChat code -->
+{% endif %}

contact-us.md

@@ -5,3 +5,9 @@ permalink: /contact/
 ---
 
 Please contact us at polis-canada@googlegroups.com with questions, comments and/or feedback.
+
+<div data-id="25de160ac3" class="livechat_button">
+  <a href="https://www.livechatinc.com/customer-service-software/?partner=lc_8491674&amp;utm_source=chat_button">
+    customer service software
+  </a>
+</div>

privacy.md

@@ -67,6 +67,22 @@ Websites.
 
 * [Google privacy policy](https://www.google.com/intl/en/policies/privacy/)
 
+### LiveChat
+
+We use LiveChat for supporting users with chat built right into the website.
+
+We have LiveChat connected to our internal chat tool, the "Civic Tech Toronto"
+Slack team. This allows people in our specific project's chat room to be
+notified when a participant starts a new support conversation. Our team chat
+tool is semi-public, as any member of the public can sign up. Having said that,
+only people in our chat room will be notified when a participant starts a new
+support chat. In practice, this is about 20 people. These team members only see
+the name and city of the person initiating the support chat, NOT the content of
+the chat. The content of the conversation is only visible to our support team
+(ie. team leads).
+
+* [LiveChat privacy policy](https://www.livechatinc.com/privacy-policy/)
+
 ### Contacting Us
 
 Please see our [contact page](/contact).