Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[BUG] Error on app startup #337

Open
1 task done
duskull88 opened this issue Nov 11, 2024 · 13 comments
Open
1 task done

[BUG] Error on app startup #337

duskull88 opened this issue Nov 11, 2024 · 13 comments
Labels
bug Something isn't working

Comments

@duskull88
Copy link

Version

1.12.1 Build 101

What platform are you using?

Android

OS Version

Android 14, LineageOS 21. Device is Motorola Moto G32.

What happened?

On app opening, I get the following error. Scanning is not possible at all, navigating the settings is possible.

screen1

I installed the app from the IzzyOnDroid repo.

Relevant log output

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct
@duskull88 duskull88 added the bug Something isn't working label Nov 11, 2024
@farfromrefug
Copy link
Collaborator

@duskull88 really sorry about that. Right now the error message is not sufficient for me to help you. In the next version the error message will be explicit. I ll let you know when it is released so that you can test again.
Thanks

@duskull88
Copy link
Author

Thank you for your reply @farfromrefug . Now I have version 1.13.0 Build 106 and get the following error. Also, I can open the camera screen now, but the capture button to take a photo is constantly blinking, very fast.

Scr_07-12-2024

@farfromrefug
Copy link
Collaborator

@duskull88 sorry for the latest answer. Is this still an issue in latest versions?

@duskull88
Copy link
Author

Hello @farfromrefug , yes, the issue still persists. The app version is now 1.14.3 Build 119 from the IzzyOnDroid repo.
I am still using the same device, however, the OS version is now LineageOS 22.1 (Android 15).
I tried to remove the app data and reinstall the app, but issue is still the same.

When I open the app:

Image

And when I try to scan a document:

Image

@farfromrefug
Copy link
Collaborator

@duskull88 Ok sorry to hear that. Do you have an sdcard? I am seeing in your screenshot /storage/e01bf.... This seems to be a weird sdcard path.
I am thinking the app sees /storage/e01bf.... as a volume where it can write when it actually cant.

@duskull88
Copy link
Author

@farfromrefug Yes, I do use an SD card. I also agree that the patch to it is weird, I am not very up to that what is going on in the Android world lately. But no other app gives me errors about trying to access the memory card. Do you think that I can do something on my end to fix this?

@farfromrefug
Copy link
Collaborator

@duskull88 no i think something must be wrong with the code i use to "discover" your sdcard path. Thus the app tries to create a file in a folder either not existing or on which it does not have permissions.
What bugs me is that you are on LOS 14 like i am so we should see the same thing :s If you use Material Files or other apps like it what is the true path of your sdcard?
Do you use LOS features like work profiles or things like that (which could induce sandbox environment)?

@farfromrefug
Copy link
Collaborator

farfromrefug commented Feb 7, 2025

@duskull88 i created a very simple test app which shows the available paths on your device. Could you test it and share a screenshot with me?
app-release.zip

@duskull88
Copy link
Author

@farfromrefug I do not use work profiles or any other sandboxing features, at least as far as I am aware of.
Thanks for the little test app, here is the screenshot of it:

Image

@farfromrefug
Copy link
Collaborator

@duskull88 thanks! this confirms i am doing it the right way. But now i still dont understand what s going on. You installed from fdroid right?

Could you try this build? It will send me a bug report. Hopefully i ll enough in the logs to fix it
app-arm64-v8a-release.zip

@duskull88
Copy link
Author

@farfromrefug Thanks for your quick replies and your dedication for this Project!
So I installed the build above, I opened it and nothing different happened. Did it send out some logs to you automatically?

@farfromrefug
Copy link
Collaborator

farfromrefug commented Feb 13, 2025

@duskull88 i dont think i received it. Can you try to kill the app and restart it? It should force the sending of the bug report
EDIT: @duskull88 i got you log! Will look at it

@duskull88
Copy link
Author

@farfromrefug Perfect, thank you!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

2 participants